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About Fgbook Online Store
How We Got Here
Since our first day in business, Fgbook Online Store has been offering our customers the best selection of products at unbeatable prices. Our online store has become synonymous with quality and we ensure a continuous variety of fantastic merchandise along with unique limited edition and seasonal items that fit any budget. Check it out and start shopping today!
Privacy Policy
Your Data is Secure
Privacy Policy
Last updated 19/Jan/2020)My Company fgbook We operates https://hounriem.wixsite.com/fgbookonlinestor This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.Information Collection And UseWhile using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").Log DataLike many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this ...CommunicationsWe may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that ...The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics. For the full disclosure section, create your own Privacy Policy.The Communications section is for businesses that may contact users via email (email newsletters) or other methods. For the full disclosure section, create your own Privacy Policy.CookiesCookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.SecurityThe security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.Changes To This Privacy PolicyThis Privacy Policy is effective as of (19/Jan/2020) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.Contact UsIf you have any questions about this Privacy Policy, please contact us.
Our Shipping & Payment Info
How We Do It
Delivery Policy
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in [United state;Canada;Australia]. [We also accept orders from international customers who are shipping to addresses in [EUR; parts of Asian ] only.] Any shipments outside of [africa;India;Pakistan; Iran;Iraq;...] are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.Please note we do not ship on[Saturday Sundays]
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
[You can provide special delivery instructions on the check-out page of our website.]
5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [hounriem@gmail.com].
7. Questions
If you have any questions about the delivery and shipment or your order, please contact us at [hounriem@gmail.com].
Payment
PaymentRequirements1. MasterCard®
Consider fraud prevention tools and MasterCard SecureCode®
Transaction amount must match the value of the products and services in an individual shipment, including any additional charges for postage, packing, etc.
If the purchase will be delivered in multiple shipments:
The Merchant must notify the Cardholder and ensure that the combined amount of all shipments does not exceed the total purchase amount agreed to by the Cardholder
The Merchant must obtain the Cardholder’s agreement to any increase in the purchase amount as a result of multiple or partial deliveries
Each shipment, and any increase to the original agreed upon purchase amount, must be processed by the Merchant as a separate authorized transaction
If the products or services purchased are not available at the time of the transaction:
The Merchant must advise the Cardholder that their order will not be delivered within the time frame originally disclosed and agreed to with the Cardholder
The Merchant must obtain the Cardholder’s agreement to a delayed delivery, specifying the anticipated delivery date and giving the opportunity to the Cardholder to cancel, before proceeding with the transaction
The information provided on any email acknowledgment of the Cardholder’s order must comply with the transaction receipt
2. VISA®
Merchant that primarily operates from a personal residence must include the city, state/province and country of its Permanent Establishment, but is not required to provide the residence address
Merchant must not display the full Account Number to the Cardholder online
In addition, on an Online Gambling Merchant's homepage or payment page, all of the following must be included:
The statement "Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction."
A statement of the Cardholder's responsibility to know the laws concerning online gambling in the Cardholder's country
A statement prohibiting the participation of minors
A complete description of the rules of play, cancellation and pay-out policies
A statement recommending that the Cardholder retain a copy of transaction records and Merchant policies and rules
3. Discover®
Request and validate the Card Identification Data (CID) (the three-digit code on the back of the card in the signature panel)
Verify the customer's billing address, either electronically or by our automated phone system Address Verification System (AVS)
Verify the customer's name, full billing address, email address and phone number by enrolling in Discover’s free fraud prevention solution, Verify+
Get a signature for each delivery and keep all delivery records
All declined authorizations are final
Refund purchases on the same card account that the purchase was made on
When working on a chargeback, document efforts to satisfy the customer
Respond to all chargebacks, even the small ones
Duplicate charges or installment plans, unless otherwise stated, require an authorization for each sale
Learn of confirmed fraudulent transactions and recall goods by enrolling in Discover’s free fraud prevention solution, Fraud Alerts
4. UnionPay
The ‘Honor All Cards’ rules apply to ecommerce businesses (i.e. if acquirers and merchants integrate with Express Pay, they are required to accept all credit cards and signature based debit cards)
Merchants with multiple payment pages (i.e. multiple languages, currencies, service regions, business areas, logistic coverage, departures or destinations, etc.) accept UnionPay cards across all payment pages
ecommerce merchants are required to provide a consistent user experience when accepting UnionPay cards
ecommerce merchants must display the UnionPay logo on the payment page once they have integrated with the UnionPay Online Payment service and display the UnionPay logo with equal prominence to other payment logos
5. American Express OptBlue®
Merchants must provide to customers the option to decline being included in marketing campaigns or having their personal information included on lists sold to third parties
The website must not contain libelous, defamatory, obscene, pornographic, or profane material or any instructions that may cause harm to any individuals or to the American Express Brand
Returns
The Small Print
Return Policy
1. Returns
Option 1 – No Refunds/Exchanges:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at hounriem@gmail.com with details of the product and the defect. You can send the item you consider defective to:
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Option 2 – Refunds Permitted:
We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us [hounriem@gmail.com]
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
3. Exceptions
Some items are non-refundable and non-exchangeable.
4. Shipping
To return the item you purchased, please mail it to
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Warranty Disclaimer
About Our Policy
Thank you for your interest in the products and services of My Company fgbook shop. This Limited Warranty applies to physical goods, and only for physical goods, purchased from My Company fgbook shop the "Physical Goods"). What does this limited warranty cover? This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, My Company fgbook shop will repair or replace a new products, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. What will we do to correct problems? My Company (change this) will either repair the Product at no charge, using new or refurbished replacement parts. How long does the coverage last? The Warranty Period for Physical Goods purchased from My Company fgbook shop is 30days from the date of purchase.A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 30days from the date of replacement or repair, whichever is longer. What does this limited warranty not cover? This Limited Warranty does not cover any problem that is caused by:● conditions, malfunctions or damage not resulting from defects in material or workmanship What do you have to do? To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
